Contact us

Whether it's a medical problem or an admin question, the quickest way to reach us is online.

What do you need help with?

Appointments

Request an appointment online.

Repeat prescriptions

Order your repeat medication online.

Test results

Find out how to get your test results.

Sick notes

Request a fit note for time off work.

Register with us

Join the practice online in a few minutes.

Something else

Browse answers to common questions.

Call, email or visit us

If it's easier to talk, call us and our reception team will point you in the right direction. Email is best for routine admin questions. Please don't use it for anything medical.

Information:

If you can't get online, or you need help in another language or format, just give us a call. A relative or carer can also contact us on your behalf.

Contact details

Address

Elers Road Clinic, Elers Road, Hayes, UB3 1NY

Get directions

Opening hours

Monday
08:00 to 18:30
Tuesday
08:00 to 18:30
Wednesday
08:00 to 18:30
Thursday
08:00 to 18:30
Friday
08:00 to 18:30
Saturday
Closed
Sunday
Closed

Urgent advice: If you need help now

When we're closed, or you're not sure what to do, use NHS 111 online or call 111. If someone is seriously ill or their life is at risk, call 999.