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Welcome to Your Multi-Award-Winning Practice in Hayes.

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Exceptional Patient Care and National Recognition

As a multi-award-winning practice, we take pride in our consistent delivery of exceptional care. Our achievements include winning and being shortlisted for multiple national awards, reflecting our dedication to excellence.

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Patient Feedback

I had bloods and blood pressure check done today. Excellent service and rapport made by the nurse( Fatimah) she was very friendly , professional and listened to what I had to say. She sign posted me in the right direction. Advised me that the results will be in within 3 days and I will get a phone call to discuss if any issues. Once again great service At Shakespeare Health Centre.

Shahida Mirza

Amazing team of GPs and reception! Never had an issue with booking appointments unlike my previous GP. Very caring and understanding nurses and doctors.

Inayat Haleghi

I had a great experience with Dr P Aggarwal. She was so kind and caring. She took her time, checked everything properly and explained things in a really clear and easy way. It honestly made a big difference to me. Thank you so much!

K Jama

Fatema was professional in delivering her duty. She gave me the best advice regarding my health. Suggested that I book an appointment regarding my chest pain to rule out heart diseases. Thank you very much Fatema. Wish you all the best and keep the good work.

Tope Shabi

Our dedicated team is multi-experienced, highly trained, and nationally recognised for their expertise and commitment to excellence. They are proud of the bespoke, patient-centred care they provide, characterised by fast turnaround appointment times and a deep understanding of the needs of our patients. Additionally, our team supports neighbouring practices with their workload, demonstrating our collaborative approach to healthcare delivery.

Clinics and Services

We provide a range of services and clinics. Some services provided are not covered under our contract with the NHS and therefore attract charges.

Annual Asthma Review

We conduct regular asthma reviews for those suffering with asthma. It is a chance for you to talk to your nurse or GP about how you can manage your asthma symptoms better, check inhaler technique, talk about your risk of an asthma attack and update your written asthma action plan.

These are usually conducted by the practice nurse, at least once a year, and you should receive an invitation from the practice.

If your symptoms are deteriorating or you have any concerns, please make an appointment for the nurse or a doctor; if this is the case, please do not wait for your routine asthma review.

Frequent use of short-acting bronchodilators indicates poor control and increased risk of death due to asthma.

For patients who are due an annual asthma review, please fill in the asthma annual review form before your appointment.

Antenatal Care

If you are pregnant you can now self-refer to the hospital of your choice.

Please click on the link below:

Chaperones

All patients are entitled to have a chaperone present for any consultation.

Please request this at the time of booking or speak to your GP, nurse or health care assistant at the time of the consultation.

Clinical Pharmacist

  • Medication reviews
  • BP checks
  • Diabetic clinic
  • Asthma and COPD reviews
  • Care Planing (in conjuction with the Health and Social Care Cooordinator)

Counselling

If you are feeling low and would like counselling you can self-refer to Talking Therapies.

Practice Nurse

We have Practice Nurse appointments available.

In a number of cases it might be worth considering an appointment with a Practice Nurse rather than a doctor.

Practice Nurses are qualified to deal with many conditions and you may be seen more quickly.

If you are unsure who best to see, please speak to one of our reception staff.

Special services available

  • Asthma clinic
  • Cervical smears
  • Childhood immunisations
  • COPD & smoking clinic
  • Coronary heart disease
  • Diabetic clinic
  • Hypertention
  • Well baby clinic
  • Weight management clinic
  • Travel immunisations
  • Contraception and family planning advice

Test Results

Results are available by telephoning the surgery after 1pm. Results of blood  and urine tests usually take 7 days , X-rays and ultrasounds up to 14 days, and cervical smears can take up to 4 weeks.  The doctor or nurse will advise as to whether there is any action to be taken. The receptionist can inform you if you need to be seen.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect, we will only give out results to the person they relate to,unless that person has given prior permission for their release to a third party,  if the person themselves is unable to understand the results.

Travel Vaccinations

If you’re planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world.

Vaccinations are available to protect you against infections such as yellow fevertyphoid  and hepatitis A .

In the UK, the NHS routine immunisation (vaccination) schedule  protects you against a number of diseases, but does not cover all of the infectious diseases found overseas.

What is the NHS APP?

The NHS App is owned and run by the NHS. It can be accessed by anyone aged 13 and over registered with an NHS GP. Once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. It doesn’t replace existing services – you can still contact your GP surgery in the usual ways.

Do more with the NHS App

Download the NHS App or open the NHS website up and login to access a range of NHS services online.

As a multi-award-winning practice, we take pride in our consistent delivery of exceptional care. Our achievements include winning and being shortlisted for multiple national awards, reflecting our dedication to excellence.